You talk directly to the people doing the work. We say no to projects that don't fit, give honest answers even when they cost us a sale, and treat "boring and reliable" as a compliment.
Most of our clients have been with us for years - because the relationship is built around what happens after launch, not the pitch before it.
A website with a responsible owner rarely has emergencies. Most "urgent" work is deferred maintenance.
Proven platforms, standard tools, documented builds. Clever is what you pay for twice.
A website is a business asset. If work doesn't help you win or keep customers, we question why we're doing it.
Tell us what you're trying to fix, build or improve.