Fast, secure infrastructure behind Cloudflare, tuned for your platform - not a shared box with 500 strangers.
Core, plugin and dependency updates applied, tested and rolled back if anything misbehaves.
Uptime and performance monitored around the clock. Daily backups, plus one before every change.
Content changes, fixes and questions answered by people who already know how your site is built.
A prioritised backlog of small, useful improvements - shipped steadily instead of saved up for a redesign.
A short monthly note: what we did, what we noticed, what we recommend next. No 40-page PDFs.
Email or call - either way it lands with someone who knows your site. You get an honest response time up front, and confirmation when it's done. No ticket black holes, no "have you tried clearing your cache".
Most of the 400+ sites we look after came to us already built - some well, some not. We audit it, stabilise it, move it onto proper hosting, and take responsibility from there. Your current developer doesn't need to cooperate; we've done plenty of rescues without a handover.