Hosting & Website Support

We look after your website like it's ours.

Managed hosting, security, updates and same-day help - for businesses that are done chasing developers. You get one number to call, and a team that already knows your site.

Book a discovery callAsk about moving your site
status.podium.dev
Operational
Uptime, last 12 months99.99%
Median first response47 min
BackupsDaily + pre-deploy
Sites under management400+
Live figures shown to every support client, every month.
What's included

Everything a website needs to stay fast, safe and cared for.

Managed hosting

Fast, secure infrastructure behind Cloudflare, tuned for your platform - not a shared box with 500 strangers.

Security & updates

Core, plugin and dependency updates applied, tested and rolled back if anything misbehaves.

Monitoring & backups

Uptime and performance monitored around the clock. Daily backups, plus one before every change.

Same-day support

Content changes, fixes and questions answered by people who already know how your site is built.

Monthly improvements

A prioritised backlog of small, useful improvements - shipped steadily instead of saved up for a redesign.

Plain-English reporting

A short monthly note: what we did, what we noticed, what we recommend next. No 40-page PDFs.

How support works

You report it. We own it.

Email or call - either way it lands with someone who knows your site. You get an honest response time up front, and confirmation when it's done. No ticket black holes, no "have you tried clearing your cache".

01Report it - one email address, one phone number, a real person.
02We own it - triaged, prioritised and handled end to end.
03Done and confirmed- you hear from us when it's fixed, not chased.
Response targets
Site down or checkout broken
Critical
Within 1 hour
Something's wrong but working
Urgent
Same working day
Changes and small jobs
Standard
1-2 working days
Improvements & new features
Planned
Scheduled with you
Targets we report against monthly - not aspirations on a sales page.
Already have a website?

We take over sites we didn't build. It happens a lot.

Most of the 400+ sites we look after came to us already built - some well, some not. We audit it, stabilise it, move it onto proper hosting, and take responsibility from there. Your current developer doesn't need to cooperate; we've done plenty of rescues without a handover.

Book a discovery callSend us your current URL